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Insights

UX RESEARCH MINUS THE MESS

Get your UX research project done!

A Tool Suite for Teamwork and Sensemaking in UX Research

UX research gets messy. Move your indispensable observations from scattered post-its, notepads, and spreadsheets to one central place for team-based sensemaking. Just Ask Users makes it easier for you to discover patterns and themes from the observations you make during qualitative user research.

Make your UX team more effective!

UX researchers analyzing their observations in Insights

Your research process, in one place

Charter your team with projects, studies and research questions with our intuitive teamwork tools. Instantly collect observations that you made about your users, including photos or screenshots automatically uploaded from your smartphone. Organize your research results to discover recurring themes and user needs. Insights supports you every step of the way.

Collect

Collect observations that you made about your users, and upload evidence like photos from your smartphone


Organize

Tag your observations according to user journey step, emotion, participant – whatever taxonomy you like


Discover

Discover recurring themes and user needs, aided by our smart pattern-finding algorithms


Decide

Review the themes with the entire team and decide about the next design opportunity


Collect

Collect observations that you made about your users, and upload evidence like photos from your smartphone

Organize

Tag your observations according to user journey step, emotion, participant – whatever taxonomy you like

Discover

Discover recurring themes and user needs, aided by our smart pattern-finding algorithms

Decide

Review the themes with the entire team and decide about the next design opportunity

Report reveals

Challenges in UX Research

This is a collection of interviews with experienced UX researchers from all around the world, from big companies to small businesses, from diverse kinds of industries.

Learn from the experts to make your own research easier.

FREE eBook Download

Free eBook: Challenges in UX research

From the blog

Product Update after a hot summerCapture user research with "Insights Snipper"

October 15, 2018

Capture user feedback with a new Chrome extension, use text snippets as evidence for your observations, enjoy a new help system, better privacy, and more.
How come that this has happened?Finding a minimum lovable solution for your users

October 04, 2018

Event storming is a cool technique for finding out what your software solution should do so that your users can reach their goals.
Your user research reading list (22)What we've been reading in week 22/2018

June 02, 2018

This is what we have been reading this week. Really interesting stuff about user research from various sources. We thought we should share this with you. Enjoy!
Let the users co-design the systemStarting our co-design experiment 2018

April 07, 2018

How we start to co-design our product together with our users – the early beginnings in 2018
Six year old boy worked as a UX designerHow a boy co-designed a possibly life-saving video

April 04, 2018

A boy who suffered from food allergy co-designed a video together with his mother, a video that could possibly save his life.
Affinity diagrams don't scaleWhy you should not use them after usability tests

March 08, 2018

Affinity diagramming is a good method for making sense of data. Not after a usability test, however. Save time and a lot of sticky notes with this modern method.

About us

Our goal is to help companies improve their products.

We give you a tool that shortens the way from research to design decision: Collect evidence about your users’ behavior, make observations about it, mark the observations with tags and let the machine help your team discover recurring patterns and themes. Grasp insights easily because you clearly see what bothers your users and what delights them.

We make it simple for product developers to get to testable new ideas, concepts, and products for their target market so that they can avoid dead ends and keep building products that their customers want.

Our tool helps to make UX findings transparent. The clarity, transparency, and focus allow teams to collaborate with less friction and produce great results.

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Get in touch

German phone: +49 170 772 8545
U.S. phone: +1 646 5685171

E-Mail: support@justaskusers.com

Mailing address:
Matthias Bohlen
Luise-Albertz-Str. 25
53340 Meckenheim
Germany