A boy who suffered from food allergy needed a well-known antihistamine medication that enabled people to save him in critical moments of his life. That product had way too complicated instructions for use. Watch how this boy and his mother co-designed a much better solution that could possibly save his life.
Affinity diagramming is a good method for making sense of data. Not after a usability test, however. Save time and a lot of sticky notes with this modern method.
People should read your carefully prepared UX research report, right? UX researchers, relax: This post shows you what to do when they don’t!
Step-by-step guide to plan user research, recruit participants, run the study & evaluate the results. Better product decisions informed by user feedback.